Support

Need help with Vault Ledger? Contact support at support@vaultledger.us.

Account Help

• Use Forgot password on the sign-in screen if you cannot sign in.
• Use Change password in settings if you are already signed in.
• Use Delete account in settings if you want to close your account.
• Account deletion help is available at vaultledger.us/account-deletion.

Sync Help

• Vault Ledger saves changes automatically when you edit holdings, photos, or sales.
• Use Sync now in settings if you want to refresh your account data.
• If a device looks out of date, make sure you are signed in with the same email address.

Backup Help

• Use Save backup to download a copy of your collection and sales records.
• Use Restore backup to load a saved backup.
• Keep backups somewhere secure because they may include collection details and photos.

What To Include

When contacting support, include your device type, browser or app version, the action you were taking, and any visible error message. Do not email passwords.